# DMflow.chat Features

**Specifications Description**

**Continuous Integration/Continuous Delivery**:

* Has a development version and can be published to the production version with one click.

**Multi-Channel Support**:

* Web Chat
* LINE
* Facebook Messenger
* Instagram
* Telegram
* WhatsApp

**Security**:

* Encryption at rest and in transit
* Separates HTTP resource calls from configuration

**Graphical Flow**:

* Low-code drag-and-drop user interface

**Multi-Scene**:

* Conversation can be interrupted (Scene A -> Scene B -> B ends -> A continues)
* Can use wake-up mode (chatbot is activated only when the customer inputs a matching string)

**Calling Various Domain Skills**:

Testing:

* Simulates channel-specific output (also provides JSON for unsupported channels, e.g., LINE Flex)
* Can disable HTTP resource calls during testing and use test variables

Domain Skills:

* Form Q\&A (for data storage, you can use it to execute simple SQL)
* Chit-chat (general Q\&A), provides tool invocation
* Document Q\&A (unstructured Q\&A), provides time limits

Customer Service:

* Supports live customer service across all channels
