Tenant Management

The Tenant Management page is only visible to tenant owners.

Account Management:

• Allows the creation of customer service groups.

• Enables inviting other users to use this tenant.

• Permits inviting DMflow.chat users to the tenant (this account has the same permissions as a regular account; for customization, please consult customer service first). DMflow.chat users do not count towards the account user limit.

Payment Information:

• You can directly use PayPal for payment, we do not store your credit card information.

Settings:

• Settings is where you manage third-party channels. Remember to enable the channel activation before starting integration.

settings

Statistics:

• Statistics allows you to view agent statistics, current attachment usage, total memory character count (you can clear some expired memories here), message statistics, credit statistics (AI credit usage), and session usage count.

Statistics

AI Credit Management:

• If you are using the additional credit purchase service, the credits will be stored here. You can transfer them to real credits when you want to use them.