DMflow.chat Features

Specifications Description

Continuous Integration/Continuous Delivery:

• Has a development version and can be published to the production version with one click.

Multi-Channel Support:

• Web Chat

• LINE

• Facebook Messenger

• Instagram

• Telegram

• WhatsApp

Security:

• Encryption at rest and in transit

• Separates HTTP resource calls from configuration

Graphical Flow:

• Low-code drag-and-drop user interface

Multi-Scene:

• Conversation can be interrupted (Scene A -> Scene B -> B ends -> A continues)

• Can use wake-up mode (chatbot is activated only when the customer inputs a matching string)

Calling Various Domain Skills:

Testing:

• Simulates channel-specific output (also provides JSON for unsupported channels, e.g., LINE Flex)

• Can disable HTTP resource calls during testing and use test variables

Domain Skills:

• Form Q&A (for data storage, you can use it to execute simple SQL)

• Chit-chat (general Q&A), provides tool invocation

• Document Q&A (unstructured Q&A), provides time limits

Customer Service:

• Supports live customer service across all channels