> For the complete documentation index, see [llms.txt](https://docs-en.dmflow.chat/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-en.dmflow.chat/role.md).

# Role

DMflow\.chat supports various user roles with specific permissions:

1. **Tenant Creator**: Has all permissions.
2. **System Administrator**: Similar to Tenant Creator but cannot use live customer support.
3. **Bot Editor**: Can use templates, resources, and processes.
4. **Bot Analyst**: Can view logs.
5. **Bot Tester**: Can test bots, usually paired with Bot Editor.
6. **Domain Manager**: Manages all domains.
7. **General User**: Can use the dashboard.
8. **Event Manager**: Can use bot push notifications.
9. **Chat Agent**: Can be assigned as a customer service representative.


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