Role

DMflow.chat supports various user roles with specific permissions:

  1. Tenant Creator: Has all permissions.

  2. System Administrator: Similar to Tenant Creator but cannot use live customer support.

  3. Bot Editor: Can use templates, resources, and processes.

  4. Bot Analyst: Can view logs.

  5. Bot Tester: Can test bots, usually paired with Bot Editor.

  6. Domain Manager: Manages all domains.

  7. General User: Can use the dashboard.

  8. Event Manager: Can use bot push notifications.

  9. Chat Agent: Can be assigned as a customer service representative.

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