Nounce

Common Terms and Definitions

• Agent: A human customer service representative.

• LLM (Large Language Model): A sophisticated language model used for natural language processing tasks.

• sitemap.xml: A website map file used to provide search engine crawlers with an understanding of the website's structure and content.

• DMflow.chat: The name of this product.

• Prompt: A keyword or phrase used to trigger responses from a large language model.

• Branch: A process flow branch that includes conditional judgments (true/false).

• Fallback: A default response mechanism used to handle situations where no specific conditions are met.