Latest

2025-04-02

• Added SendGrid Node.js ASM (Advanced Suppression Manager) feature.

• Changed Telegram sendMessage input from string to textarea (UI change).

• Increased the number of trigger background nodes from 10 to 20.

• Fixed issue where changing third-party registration to not require email verification prevented welcome emails from being sent.

2025-04-01

• Changed visitor removal to asynchronous processing.

• Added UTM parameters (utm_source=dmflow.chat&utm_medium=chat&utm_campaign=general) to some output links.

• For WhatsApp, automatically query locale if the input is a phone number.

• Fixed Telegram reply_markup issue.

• Added thinking phase to the output validation process.

• Fixed UI text for the Lite plan, changing "two users" to "three users".

• Added pagination feature for Document Q&A.

• Fixed issue where the trial version's 100 monthly AI points were partially granted if the trial expired and converted to the free plan.

• Added confirmation alert prompt before navigating to any clicked Markdown link.

2025-03-28

• Updated UI loading indicator graphic.

• Login now shows specific error messages on verification failure, instead of an "unknown error".

• Updated agent SVG icon with an improved design.

• Fixed bug where old sitemaps wouldn't display if the page filtering feature hadn't been used previously.

• Added user information display to the Resource Header.

• Added AI Magic feature, currently supporting translation up to 10,000 characters (Free/Trial) and 100,000 characters (Lite Plan).

• Added refresh function to the web chat interface.

• Added sender name display for Telegram/LINE group messages (LINE uses ID converted to Visitor-number).

2025-03-25

• Simplified registration flow: third-party logins will no longer require email verification.

• Added 'category' field to the Form Q&A UI.

• Set incoming traffic size limit for Trigger Webhook payload to 1MB.

• Fixed bug where selecting an AI-suggested Document Q&A did not display it in the UI.

2025-03-19

• Added WhatsApp widgets.

• Web chat transfers to live agents will no longer be subject to traffic control limits.

• Visitors will be notified upon transfer to a live agent, and also when transferred back to the bot.

• Released version 1.0.51.

2025-03-18

• Merged WhatsApp branch into the main codebase.

2025-03-16

• After transferring to an agent, the LINE replyToken will be saved each time to allow the agent to send messages without needing to call the push API repeatedly.

2025-03-15

• Fixed issue where agents were not notified if an intent was not matched (now, if intent isn't matched initially and the visitor sends a message, two notifications might be sent simultaneously).

2025-03-13

• Split the 'language' field in web chat visitor information into 'country' and 'language'.

• Reduced the form limit for Free/Trial plans to 1000.

2025-03-11

• Added feature allowing agents to modify their public-facing nickname.

• Added check in lead forms to see if the form has already been filled out.

• Removed fingerprinting feature.

2025-03-11 (Second Entry)

• Implemented periodic deletion of bot logs older than 90 days.

• Released version 1.0.50.

2025-03-10

• Added group functionality to human_agent_help.

• Added visitor offline and online status indicators to web chat.

2025-03-07

• Added AI suggestions and waiting prompts to web chat.

2025-02-24

• Added Thinking Mode feature.

2025-02-20

• Added Document Evaluation feature.

2025-02-19

• Removed chat functionality from the Form Q&A feature.

• Fixed issue where the admin knowledge base filter code only searched its own entries.

• Added "Appointment Lookup" tool to Chit-chat features.

• Removed LINE Notify integration.

2025-02-18

• Document Q&A API now includes document status (status is checked on each crawl; only one crawl API call allowed at a time).

• Removed multi-language functionality for bots and domains (simplification).

• Added automatic data extraction feature for image-based PDFs and audio files.

• Fixed issue where calling the memory storage function did not deduct AI points.

• Fixed issue where data could not be found if the Domain SessionId was empty.

2025-02-07

• Updated to Gemini 2.0.

• Added advanced features for Document Q&A.

• Added response_format support for OpenAI and OpenRouter.

2025-02-02

• Removed daily free quota; changed to a one-time quota grant.

• Modified the counting method: changed from counting conversation turns to counting sessions (a session is automatically extended if there's activity within 30 minutes).

2025-01-27

• Changed crawler user-agent to DMflowBot (will no longer mimic real users; please add an exclusion for this user-agent if using Cloudflare).

• Added automatic JSON parsing repair feature (attempts to fix malformed JSON output from LLMs).

• Added Product Preview version.

2025-01-22

• Removed the button allowing users on the Free plan to switch to the Trial plan.

• In the Start node, logs will not be recorded if the bot is not awakened (i.e., no conversation logs if the bot isn't triggered).

2025-01-19

• Set limits for Chit-chat role descriptions based on CJK character count, allowing for longer English descriptions.

2025-01-17

• Increased the payload limit for resource retrieval from 1KB to 16KB.

• Added automatic character truncation for Trigger nodes (LINE and Telegram) to prevent sending failures.

2025-01-14

• Fixed error where LINE button labels were not automatically truncated to 20 characters.

2025-01-12

• Auto-reply comments now display the number of times they have been triggered.

• Added rule: Each added user increases the attachment storage limit by 1GB.

• The human_agent_help tool now automatically provides feedback to the agent.

2025-01-10

• In web chat, clicking the 'dislike' (thumbs down) button will now prompt the user for feedback.

2025-01-08

• Added resource usage (custom API) capability to Chit-chat roles.

• Reduced attachment storage limit for Free/Trial versions to 100MB.

• Implemented load balancing for agent assignment, automatically distributing based on the number of cases handled.

• Added Loops done trigger, called when a Loops node finishes execution.

• Added a time limit for background processes, defaulting to five minutes.

• Enabled the use of custom OpenAI configurations.

• Released version 1.0.49.

2025-01-04

• Disabled API usage for the Free version.

• Added session count limits.

• Released version 1.0.48.

2024-12-31

• Added welcome messages with buttons for Chit-chat roles.

• Released version 1.0.47.

2024-12-20

• Released version 1.0.46.

2024-12-18

• Added custom fields to the web lead form.

• Released version 1.0.45.

2024-12-17

• Integrated Google Routes API into the Chit-chat tool.

• Added functionality to generate domain secret keys.

• Added hourly scheduling option to Workflow triggers.

2024-12-15

• Added upload API for Document Q&A.

• Disabled the 'retrain' button for Document Q&A.

• Added Workflow triggers and Webhooks.

2024-12-12

• Added Memory Module for storing additional visitor-specific information.

• Added Messenger tag support for messages sent by agents.

2024-12-08

• Made document index content visible.

• Added messages related to document caching.

2024-12-07

• Split attachments: Bot, Domain, and Form attachments are no longer shared publicly across different entities.

• Fixed issue where forms could store NULL values.

2024-12-06

• Added filtering feature for Document Q&A.

2024-11-30

• Reduced daily AI point grant for the Trial version from 50 to 20.

• Added company tax ID verification feature.

• Released version 1.0.44.

2024-11-28

• Fixed issue with parameter positioning in Resource nodes.

• Enhanced timezone handling for Chit-chat roles.

2024-11-27

• Accelerated the loading speed of the Resource node page.

• API endpoint /bot/users/{cid} now allows modification of creation and modification dates (using milliseconds) for debug channels.

2024-11-26

• API endpoint /formqa/search added size parameter (max 20, default 20).

• API endpoint /formqa/search response now includes a success parameter.

2024-11-25

• Bound public files to specific bots (currently, bots can still select files from other bots, but this will be restricted after bot isolation, allowing bots to only select their own public files).

• Bot flow Branch node: conversation prefix now supports greater than (>) and less than (<) comparisons (attempts numeric comparison first, otherwise uses string comparison).

• Bot flow Branch node: Target length increased from 52 to 255 characters.

• Bot flow Variable node: Can now modify parameters with the conversation prefix and provides a replace function.

• Bot memory template: Removed list functionality for session memory.

• In addition to userId, id, username, email, phone, visitors can now access created_time (creation time) and updated_time (last interaction time - modifying parameters doesn't affect this, only updated when visitor interacts with the bot).

• Web chat: Added a popup window option for sending messages.

• Released version 1.0.43.

2024-11-22

• Fixed issue where saving dashboard configurations to 'My Favorites' caused owner, last modified, and creation date information to disappear.

2024-11-21

• Fixed issue where the broadcast visitor list display used milliseconds instead of seconds for timestamps.

• Fixed issue in the broadcast frontend editor where channel, version, and options were not correctly disabled during modification.

2024-11-20

• Bot flow: Memory variables (user, sys_user, session, conversation) of string type now support regular expressions (regex).

• Increased regex pattern length limit from 52 to 255 characters.

• Parameters injected into sys_user by Resource nodes now include email, username, and phone.

• [Fixed] Bug where transferring members from a group to an empty group failed to remove them from the original group.

• Optimized layout and appearance of the live support interface.

• Added "Agent Priority" feature.

  • Rule 1: First-time inquiries from visitors transferred to 'Blocked Users' will not trigger bot responses.

  • Rule 2: In web chat, if a user is blocked, the bot won't trigger, messages sent to live support won't be received, only the user record will be created.

  • Rule 3: For other channels, visitor messages will automatically route to the live support section. The user must be unblocked by support staff or authorized personnel before bot auto-replies can resume.

• Released version 1.0.42.

2024-11-18

• Added automatic message reply when no agents are online.

2024-11-15

• Web chats configured to open automatically will now block requests from user-agents containing 'bot'.

• If a non-existent scene is specified, the system will default to the 'Main' scene.

• Added FullChatbot and PluginChatbot types for web chat.

• Web chat Chatbot and PluginChatbot types now have a popupWindow() function to programmatically open the chat window (e.g., via a button click).

• Web chat Chatbot, PluginChatbot, and FullChatbot types now have a sendMessage(text: string) function.

• Added observeSwitchLiveChat function to trigger transfer to live support by monitoring an input text field.

• Added the following default parameters to web chat configuration:

  {
    "theme": {
      "button": {
        "autoWindowOpen": {
          "autoOpen": true,
          "openDelay": 10,
          "autoOpenOnMobile": false
        }
      }
    }
  }

2024-11-14

• Knowledge Base entries now include 'Update Date', 'Creation Date', and 'Owner' fields. Owners can be added manually.

• Changed background images for login and registration screens.

• [Fixed] Component tags now become read-only after being added.

• [Fixed] Reduced maximum text length for Knowledge Base entries from 65536 to 16384 characters (dashboard change was already implemented).

• Released version 1.0.41.

2024-11-12

• Temporarily reduced the maximum selectable number of payment domains from ten to three.

• Chit-chat role tool: Added multi-select capability for form lists and form search results. Maximum number of tools per role limited to ten.

• Added notification indicating that the attribute feature cannot be used with contacts.

• Added coordinate lookup tool for Chit-chat roles.

• Released version 1.0.40.

2024-11-11

• [Fixed] Corrected error message displayed when an already invited user attempts to register as a tenant owner.

• [Fixed] LINE AI Q&A was not showing the 'Helpful' and 'Unhelpful' quick reply buttons.

• Released version 1.0.39.

2024-11-06

• Fixed display issue where deleting resource permissions did not immediately refresh the UI.

• Fixed issue where quickly double-clicking a component could prevent it from closing.

• Document Q&A: Added the ability to include a URL upon completion of the syntax/process.

• Chit-chat role tool rate_conversation: After a visitor marks an answer as helpful, an additional response can be provided (e.g., suggesting a link for rating/review).

• (Duplicate entry) Document Q&A: Added the ability to include URLs upon syntax completion.

2024-11-01

• Added functionality in Bot Logs to transfer a conversation to live support. Requires both Agent and Bot Analyst permissions. (This is primarily intended as a solution for Instagram, where proactive messaging might trigger bot responses upon user reply).

• Released version 1.0.38.

2024-10-31

• Added new dashboard chart types: Line, Area, Bar, and Pie charts.

• Optimized the styling of the web chat carousel component.

2024-10-28

• Added filters to Bot Logs for 'new users within 30 days' and 'active users within 30 days'.

• Added Instagram 24-hour broadcast capability.

• [Fixed] Issue with file download names in LINE.

• Added Haiku Dev version (internal, not yet released).

• Released version 1.0.37.

2024-10-26

• Removing a LINE Rich Menu now also removes all its previously published instances from the system, leaving no remnants.

• Added functionality in the frontend to copy the ID of a LINE Rich Menu.

2024-10-25

• [Fixed] After updating a sitemap filter, the 'sync index' button is now disabled and becomes clickable again after one hour.

2024-10-23

• Added OpenTable integration allowing inserted forms to be shared.

• Added functionality to the role tool to insert form links.

• Released version 1.0.36.

2024-10-20

• Added Bank Transfer and PayPal as payment options.

2024-10-18

• Added array functionality (for automatic tagging) to the role tool.

2024-10-13

• Added LINE Rich Menu feature.

• Optimized appointment scheduling dialogue (excluding forms): now checks and provides available time slots to the user.

• Agent assignments within groups still allow the tenant owner to view all messages.

• To prevent interference, conversing in the Domain testing area or the Knowledge Base admin chat will now clear the context of the other.

2024-10-11

• Limited web chat input content to 1024 characters.

• [Fixed] Issue with displaying weekends in appointment scheduling.

2024-10-10

• [Fixed] Users could previously see menu items for permissions they didn't have (though unclickable); these are now hidden.

• [Fixed] Issue where quickly clicking into the Knowledge Base before it finished loading caused problems; clicking is now enabled only after loading completes.

• Removed the previous method for uploading broadcast images; now uses the unified public image upload system.

• Provided a method for JSON injection for Facebook/Instagram comments.

• Released version 1.0.35.

2024-10-09

• Web crawler will no longer crawl pages disallowed by robots.txt.

• Added a 'Name' field to agent notes.

• Added Telegram notifications (intended to replace LINE Notify, which will be discontinued in March next year).

2024-10-07

• [Fixed] Issue preventing the modification of the scene limit.

2024-10-04

• Added a confirmation dialog before initiating downloads from within tables.

• [Fixed] Issue where modifying dashboard columns caused previously saved 'My Favorites' configurations to lose those columns. (Note: This might not be fully resolved; it's recommended to recreate favorites if columns used in them are added/deleted).

• Embedded web view: Added a copy function and optimized the layout of the source display.

2024-10-03

• Document Q&A: Filters can now be recreated even after corrections have been made.

2024-10-02

• Added country flags next to language options in the Reply node.

2024-10-01

• Added a function to 'Block bot usage' for users, accessible within Bot Logs. Also added capabilities to modify tags and attributes (latter two not yet visible in UI).

• Added functionality to forcibly end domain interactions if they exceed the attempt limit.

• Released version 1.0.34.

2024-09-30

• Welcome messages will no longer stop after the first matching flow. If multiple flows match (e.g., one triggers after 5 seconds, another after 10 seconds), both welcome messages will be displayed.

• Document Q&A entries cannot be deleted if their status is not 'ready' or if they were created less than one hour ago.

2024-09-25

• Markdown links outputted in web chat now default to using target="_blank" and rel="nofollow".

• The button to close the embedded web view now disappears after being clicked, causing the entire embedded view to shift down by 80px.

• Added a small, scrollable toolbar at the top of the opened embedded web view, currently supporting quick links for phone/email/FB/IG/TG.

• Released version 1.0.32 and subsequently version 1.0.33 after significant internal architecture changes.

2024-09-24

• Updated frontend architecture.

2024-09-22

• Added Facebook/Instagram/Threads to Triggers (initially intended for comment handling, but this functionality is not yet fully implemented).

• Removed the list mapping functionality for OpenAI and OpenRouter integrations; they will no longer automatically include form history context.

• Released version 1.0.31.

2024-09-18

• Removed file storage for Document Q&A; files uploaded for this feature will no longer be saved going forward.

• Improved the visual appearance of several pages.

• Web chat now displays phone numbers formatted according to the user's browser language settings.

2024-09-17

• [Fixed] Issue where deleting an item from the welcome message list always removed the first item in the list.

2024-09-15

• Added application integrity check: If a login token is suspected stolen (e.g., by a colleague), the system compares signatures and sends a notification upon mismatch.

• Added broadcast title setting, primarily for use with Facebook One-Time Notification and Recurring Notifications.

• Made the embedded web view panel on the right side of the Web Settings page scroll along with the main page content.

• Added Tenant Groups feature.

• Added Tenant Description feature: Automatically inserts the current day of the week and online hours into the live chat description.

• Released version 1.0.30.

2024-09-14

• Added a Live Agent Notes list feature. Notes are displayed both within the conversation and in a right-side panel. Notes displayed within the conversation will be automatically deleted after 30 days.

2024-09-12

• Added an automatic prompt generation feature for Roles (compatible with Gemini and GPT). Prompts generated using SYS_PROMPT are limited to GPT.

• Added auto-comment keywords and a rule preventing successful matches from triggering further comments (prevents infinite comment loops even if keywords match).

2024-09-11

• Extended the maximum length for welcome messages from 64 to 128 characters.

• [Fixed] Improved the display formatting of welcome messages.

2024-09-09

• Added Facebook/Instagram Persistent Menu and Get Started button features.

• Added an option for users whose subscription has expired to manually convert their account to the Free plan (currently available starting 2 days after expiration).

2024-09-04

• Added a 'Me' node within Triggers, allowing workflows to identify the current operator.

• Re-released new SVG icons for web chat with a unified format.

2024-08-31

• Live support can now be directly activated from the web chat options menu.

• Allowed web domain restrictions to use the http protocol (intended for local development environments only), in addition to https.

• Added web widgets for YouTube, Facebook, Threads, Github, and LinkedIn.

2024-08-30

• Added rules for handling text length limits across various platforms (e.g., automatically truncating text that exceeds limits in LINE templates).

• Added automatic deletion and hiding features for Facebook/Instagram replies.

2024-08-28

• Adapted numerous screens and interfaces for better support on mobile devices.

• Added tracking and display of the user's last logout time.

• Added error message notifications within the web chat interface if problems occur.

2024-08-27

• [Fixed] Issue where the variable list was not appearing in the bot flow 'Call Node' configuration.

• [Fixed] Issue where changing the APP_ID prevented live agents from accessing or reading user messages.

2024-08-26

• Added filtering options to the History Log based on the existence of email and phone numbers.

• Provided a CSV template download option for Document Q&A conversation data.

2024-08-25

• Added support for email, phone, and language variables in Bot Flow nodes (Variable node, Branch node, Reply node), including autocomplete suggestions in the Reply node.

• Increased the maximum message length for the Reply node from 255 to 512 characters.

2024-08-24

• Added a 'Resend' button to the web chat interface, allowing users to resend messages easily in case of network issues without needing to retype.